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Natasha Switanto
gmap
05.05.2024
I DO NOT RECOMMEND THIS PLACE AT ALL! We have booked 2 nights via booking.com. After driving for 6.5 hours from the netherlands, we finally arrived at this guest house and expecting our room will be ready so we can rest. First thing when we arrived, the staffs are friendly and told us to wait for the other guy that handle the booking, so we waited for 20 MINUTES in the reception. When he came, he told us there is NO ROOM LEFT, everything is fully booked! I told him that we have booked it already, and he got upset and blamed booking.com for not communicating with them if the room is still available or not. After that, he started to offer us an apartment available and he just give us double the price as the room that we were supposed to get, when we decline, he’s starting to give a bargain and put the price lower but we are so sick of this so we don’t wanna deal with this guest house anymore. In the end, we went around the city for 1 HOUR and asking every hotel and guest house we can find if they have any room available for us, almost everything is fully booked until we finally found one in the middle of the city with such a nice place, friendly staffs, great food and great price! DO NOT BOOK THIS PLACE!